Melinda Jiménez (Hospital De La Santa Creu I Sant Pau)



Topic:  Study of the satisfaction of the students of the social work degree of the University of Barcelona (ub) with the curricular practices carried out in acute hospitals. A tool for the continuous improvement of internship centers.

Language: English 


Background and purpose: The curricular internships of the Degree in Social Work offer students the opportunity to put into practice the knowledge acquired during the first two years of university.
It’s a first contact with the profession outside the university environment and in services to people (families), groups and/or communities. The practices are given in the third and fourth year of the degree.
The study has had the objective of evaluating the satisfaction of the students of Degree of Social Work in relation to the curricular practices.

Methods: Cross-sectional descriptive study through the administration of a questionnaire. The study population were students from the third and fourth year of the Degree in Social Work at the University of Barcelona (Spain) who carried out the curricular internships between 2011 and 2021 and completed the questionnaire anonymously (N=37) at the end of the internship period.

The questionnaires had one part with questions with a 5-point Likert-type numerical response (where 1 was: “totally disagree” and 5: “totally agree”) and another, with three open questions (list what you liked the most, what you would change and suggestions).

Findings: Scores for most questions were quite high.
The following scores have been obtained: The Welcome was scored with a 4’3, the Usefulness and Content with a 4’4, the Organization with a 4’5, the Tutor responsible for the student with a 4’6 and the Overall Satisfaction of the period with a 4’7.

Conclusions and implications: Regarding the qualitative data, the main findings were: “having an initial interview with the tutor”, “doing a welcome, intermediate evaluation of the process and final”, “excess work of the tutor that makes teaching action difficult”, “insufficient hours of internships” – third-year student-, “do a rotation through all the hospital services”.

Student satisfaction with curricular internships has been high in the last 10 years. Based on the analysis of the answers obtained and once evaluated with the team of social workers of the Social Work Unit, changes have been introduced in the internship process of our students so that the experience is as successful as possible for all those involved (students, tutors and university).